Last updated on Nov 12, 2024
Complies with the European General Data Protection Regulation (GDPR) This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Chic-leather.com or its related services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control. Our website may, from time to time, contain links to and from the websites of our Members, partner networks, advertisers, event organizers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

1. INFORMATION WE COLLECT

To fulfill your order, you must provide us with certain information, such as your name, email address, postal address, phone number, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information if you contact us directly or register to use our website Chic-leather.com.
We may also collect details of your visits to our website (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources that you access. When you access our website, your computer’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data on the use of our website. This information may be used to help us to improve our website and the services we offer.

2. WHY WE NEED YOUR INFORMATION & HOW WE USE IT

We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list (newsletter);
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

3. INFORMATION SHARING & DISCLOSURE

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
- Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery and payments companies (DHL, Post, FedEx, Speedy and Stripe). We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. We may collect, use, retain, and share your information if we have a good belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce our agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of our customers, or others.
- Data Retention. We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for up to 10 years (as required by Bulgarian tax law).
- Transfers of Personal Information Outside the EU. We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Apart from exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
- Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. COOKIES

We use cookies to enhance the website and ensure a better, smoother experience for visitors. A cookie is a small text file that a website requests to save on your computer for a specified period of time.

5-1. Necessary cookies
These cookies are required for browsing our website, using its basic features and storing the actions performed on the Website. They are always valid only during the visit, after the session ends or when the browser is closed, they are automatically deleted from the computer.

5-2. Functional cookies
These cookies allow our Website to remember which mode of operation you have chosen (e.g.: accepting the cookie notice, choosing a language on the website), so that you do not have to set preferences or apply the relevant settings according to which you want to view the content displayed on the Website. Without the information contained in the cookies that store your preferences, our Website may function, but less smoothly. In case, however, when you set preferences, it is important to apply them until you set another preference or remove the cookie.

5-3. Performance statistics cookies
We use cookies to measure the performance of our Website so that we can develop and improve it according to the habits of our visitors. It is important to note that these cookies cannot and are not intended to specifically identify visitors. We also use cookies for marketing content on our Website as described below.

5-4. First and Third-Party Cookies
Some cookies remember your preferences, such as language settings or login information. These cookies are set by us on the website and are called first-party cookies. We also use third-party cookies, which are cookies from a different domain than ours. When using the website, you may encounter embedded content or be directed to other websites. These websites and embedded content may use their own cookies. We have no control over the placement of cookies on other websites, even if you are directed to them from our website.

5-5. Permanent and Session Cookies
There are different types of cookies: those that remain only during your visit to the website and those that remain for a fixed period of time. A session cookie is temporarily stored on your device while you are on the website but is deleted as soon as you close your browser. A permanent cookie, on the other hand, remains on your device for a fixed period of time. Below, you will find information on how long various cookies are stored.

5-6. Turning Off All Cookies
If you do not want to accept any cookies, you can adjust your browser settings accordingly. You can choose to automatically block the storage of cookies or be informed every time a website requests to store cookies. You can also delete cookies that have been previously saved in your browser. For more information, visit your browser's help pages.

5-7. Cookies we use on our website:

5-7-1. Strictly Required Cookies
These cookies are essential for the website's technical and functional operation and must be accepted to access the site:

Cookie name: cookieconsent_status
Purpose: Used to save your given cookie consents between site visits.
Removed after: 1 year
Domain: www.chic-leather.com

Cookie name: cookieconsent_preferences_disabled
Purpose: Used to save your given cookie consents between site visits.
Removed after: 1 year
Domain: www.chic-leather.com

Cookie name: PHPSESSID
Purpose: Native to PHP cookie that enables websites to store serialized state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session. Common use cases are login functionality and webshop baskets.
Removed after: When browser is closed
Domain: www.chic-leather.com

Cookie name: OCSESSID
Purpose: Saves the user's session id on the website. This cookie is strictly necessary for the website to function.
Removed after: Session
Domain: www.chic-leather.com

Cookie name: currency
Purpose: Saves the user's preferred currency on the website.
Removed after: 30 days : 01 hour
Domain: www.chic-leather.com

Cookie name: language
Purpose: Saves the user's preferred language on the website.
Removed after: 30 days : 01 hour
Domain: www.chic-leather.com

Cookie name: jrv
Purpose: Used to preserve user’s session state across page requests
Removed after: 30 days : 01 hour
Domain: www.chic-leather.com

Cookie name: __stripe_mid
Purpose: This cookie is used by Stripe to provide fraud prevention.
Removed after: 1 year
Policy: Link to Privacy Policy (stripe.com)
Provider: stripe.com

Cookie name: __stripe_sid
Purpose: This cookie is set by Stripe payment gateway. Used to enable payment on the website without storing any payment information on a server.
Removed after: 30 minutes
Policy: Link to Privacy Policy (stripe.com)
Provider: stripe.com

Cookie name: m
Purpose: Determines the device used to access the website. This allows the website to be formatted accordingly.
Removed after: 2 years
Policy: Link to Privacy Policy (stripe.com)
Provider: stripe.com

Cookie name: _ab
Purpose: This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.
Removed after: Session
Policy: Link to Privacy Policy (stripe.com)
Provider: stripe.com

Cookie name: _mf
Purpose: This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.
Removed after: Session
Policy: Link to Privacy Policy (stripe.com)
Provider: stripe.com

5-7-2. Analytics and Statistics
These cookies anonymously collect session data relating to how the site is used and how our site is found. We track this as it helps us to improve the website user experience:

Cookie name: _ga
Purpose: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
Removed after: 2 years
Policy: Link to Privacy Policy (google.com)
Provider: google.com

Cookie name: _gat
Purpose: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
Removed after: 2 years
Policy: Link to Privacy Policy (google.com)
Provider: google.com

Cookie name: _ga_
Purpose: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
Removed after: 2 years
Policy: Link to Privacy Policy (google.com)
Provider: google.com

5-7-3. Marketing and Retargeting
Currently, we do not use any of these cookies.

6. HOW TO CONTACT US